FAQs

How do I book?

The preferred method is by telephone on 01227 368463 or 07979 758065 or alternatively you can email us at krazycastlehire@btinternet.com.

How much notice do I need to give for booking?

You can book any time however we do get busy so best to book early to avoid disappointment.

What does the price include?

All bouncy castles & inflatables the price includes setting up & dismantle & free local delivery, over 10 miles extra £10.00.

What do I need?

All we need from you is access to a three pin socket.

How much space do I need?

We need a clear access of about 3ft entrance to garden, & 3ft around the castle.

When are your bouncy castles available?

Our castles are available all year round 7 days a week including bank holidays.

How long do I get to use inflatable equipment for?

We start delivering between 08.00am to  12.00am on the day of hire and we start picking up at 17.00pm to 20.00pm, or you can have it overnight for an extra £20.00.

Do you need a deposit?

We don’t take a deposits but you can if you wish.

How and when do I pay?

Cash on delivery

What if it rains?

If it rains you can cancel the castle if you wish. If before delivery no charge, but if you cancel at delivery we charge £10.00.

Can we use castles in the rain?

Yes the castles can be use in a shower, but real heavy rain not recommended, thunder storm  no.

Can the castle be set up on a slope?

If the slope is no more than a 5 degree slope, if you’re not sure I can come and check at no charge.

How long does it take to set up?

It takes us about 20 minutes to set up and the same to dismantle.

Is there an age limit on castles?

Well there is a high restriction rather than an age limit, children’s castles are up to 11 years, adult castles are for all ages.

Do you supply safety instructions?

Yes we provide safety instructions and details.

Are you insured?

Yes we are fully insured.